Frequently Asked Questions

Please read our FAQ before sending us a message.

Yes! Each product page includes a detailed size chart. Please measure yourself before ordering to make sure you get the right fit.

Sorry, we are an online store only. Try-ons are not available at the moment.

👉 West Malaysia: 2–4 working days
👉 East Malaysia: Around 5–10 working days (depending on courier service)

We do not accept returns or exchanges unless it’s due to damage or wrong items received.

We’re so sorry! Please contact our customer service within 24 hours of receiving your parcel and include clear photos of the issue. We’ll assist you right away.

Contact us

Phone: 60176589581

Mail: support@queenboutiquemm.com